Team Lead- Patient

3D India Staffing Research & Consulting Co India
  • Mumbai
  • 10-20 lakh
  • 3-8 years
  • Views
  • 04 Jul 2017

  • Medical Services

  • Hospitals/ Health Care
Job Description

1. Building and maintaining relationships with patients
2. Handling critical patient queries.
3. Handling team of 8-10 Patient Care Executives
4. Achieving patient relationship targets and KPI’s as set by the Head of Sales.
5. Solve patient requests and proactively offer ideas and insights to improve the patient's issues
and challenges
6. Follow up on every issue and ensure complete satisfaction and maximum utilization of the
product or services provided to patients.
7. Follow up on entire patient journey from start to end to give required patient satisfaction

Competencies/Skill sets for this job

Patient Care Teamhandeling Teamleading Leadership

Job Posted By

Dhruv Dev Dubey
Business Director