Team Lead - Outbound Sales - BPO - UK Shift

Okda Solutions
  • Delhi
  • 10-15 lakh
  • 4-6 years
  • Views
  • 07 Mar 2017

  • Sales/ Business Development/ Account Management

  • BPO/ ITES/ Call Centers
Job Description

Job Responsibilities:

As a sales team leader, candidate should be:

- Motivating and coaching internal sales people on how to achieve business sales targets

- Managing team members KPI's

- Supporting team managers to increase sales through training on sales techniques

- Develop and coach effective questioning skills to understand a prospects need

- Giving feedback on call structure and closing skills through remote listening and side by side coaching

- Develop action plans to increase performance and productivity of under-performing individuals

- Support incentives to improve sales and cross sell opportunities

- Critiquing appointments to ensure quality is maintained

Preferred Skills:

- Proven track record in sales

- Proven track record in sales training and sales coaching

- Excellent time management skills

- Experience in creating and designing training courses desirable

Personal Attributes:

- Excellent soft skills - listening, motivating, communicating

- A strong sense of leadership and inspiration

- Portray a positive attitude to maintain a department of enthusiasm and drive

Competencies/Skill sets for this job

Soft Skills Uk Shift Sales Techniques Structure Incentives Productivity

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About Organisation

Okda Solutions