Team Lead- Operations

  • Delhi, Gurgaon
  • 10-15 lakh
  • 6-10 years
  • Views
  • 17 Apr 2017

  • Customer Service

  • IT/ Technology - Software/ Services
Job Description

Responsibly conduct client interactions with necessary reports highlighting efforts, result and bottlenecks

- Team's growth - Focus should be on knowledge driven growth for the team

- Building a pipeline - Identify pivotal employees and nurture them to become the second line managers

- Hiring - Support innovation in hiring strategies for finding the best talent pool

- Strategy - Take control of the complete business generation strategy for the specific Client

- Our Culture - Efficiency is our culture and that should be a reflection of the team and work at all times

- Extensive knowledge of the P&C Insurance and Re-insurance business with exposure to thriving insurance markets like Asia and ANZ (8-10 years)

- Demonstrated passion for problem solving and attention to detail

- Comprehensive Team leading exposure (5+ years) with a proven record of exemplary customer satisfaction

- High degree of competency in project management

- Awareness of market trends and technology solutions best suited for the client

Additional Skills (If Any) :

- Quick learner with ability to adapt to changing environment

- Excellent verbal and written communication skills

- Hands on style with strong problem-solving abilities and a keen attention to detail.

- Strong customer service orientation.

Competencies/Skill sets for this job

Hiring P&c Insurance Project Management Service Orientation

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