Team Lead

Kelly OCG India
  • Pune
  • Confidential
  • 6-11 years
  • Views
  • 20 Apr 2018

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Job Title: Team Lead-Insurance Claims Exp: 6+ years Location: Pune Roles & Responsibilities: Lead 200+ member teams in achieving process KPIs and productivity targets for P&C Insurance Claims Process Take accountability of business outcomes associated with the process Manage transitioning in of new processes from other locations Manage operational risk and maintain business continuity plans for the process Develop strong working relationship globally with stakeholders and influence business outcomes Drive change, scout for global best practices in operations management and look to implement the same Take responsibility for recruiting talented members in the team Foster high levels of employee engagement and retention, develop future managers Lead creation of an engaging and productive work culture as per organization values and Leadership Principles Skills: Operations management, Lean/Six Sigma, Operational Risk Management Requirement: 6+ years with 4+ years in operations management in a global organization managing large spans for P&C insurance Claims business Influencing, coaching, structured thinking, problem solving, handling ambiguity, personal discipline, high result orientation Strong Working knowledge on Property & Casuality insurance principles in the international markets


Competencies/Skill sets for this job

Insurance Claims General Insurance

Job Posted By

Resham Nanwani
Talent Sourcing Recruiter

About Organisation

Kelly OCG India