Fluent in Japanese and English (Speak/Read/Write)
Extensive domain Knowledge of Application/User Help Desk support running in 24 X 7 fashions.
Proven experience for Execution of 1st/2nd level support.
Profound skills of international/intercultural customer interaction.
Willingness to learn new Tools/Technologies as par business requirements.
Excellent interpersonal and convincing skills with right degree of attitudes.
Outstanding Japanese and English spoken and written communication skills.