Role & responsibilities:
Carries out AIX OS administration activities including Health checks, Incident Management, Change Management, Problem Management, Query and Service Level Management activities;
Responds to enquiries and is able to deal effectively with a broad range of issues.
Carries out planning and tracking of tasks, for the subordinates.
Assist team in complex technical issues
Supervises and gives instruction to less experienced colleagues in all aspects of current and correct operational practice.
Responds to enquiries and is able to deal effectively with a broad range of problems of moderate complexity
Assists in the analysis of incidents and problems to show trends and potential problem areas, so that action can be taken to minimize the occurrence of incidents and to improve the process of problem reporting, analysis and clearance.
Obtains data to assist in the investigation and resolution of problems.
In the function of AIX specialist you are responsible for maintaining our high end and critical AIX servers. We are looking for a dedicated and experienced technician who can work via processes but also has a flexible attitude to perform tailored services for our clients.
Required to work in rotating shifts(24x7) and also provide standby support if required
Required to work on multi-OS platform if applicable
Required to support multiple customers