System Administrator

Ikya Human Capital Solutions Pvt Ltd
  • Bangalore
  • 10-14 lakh
  • 7-10 years
  • Views
  • 05 Jan 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

L3 Profile Experience 7 to 9 years of experience in a similar position Work in similar technical profile. Responsibilities: Support day-to-day aspects of the level 3 Migration calls of Active directory during business hours Meet the SLA and QOS level Co-ordinate with other teams Escalation of all pending and failed calls Update the knowledge base and documentation Designing and planning of AD, DNS, DHCP and Hyper V Migration and consolidation of Active directory Provide L3 level support on AD, Monitoring and Reporting Skills Excellent skills on windows 2008R2 and windows 2012 designing & planning Must have minimum 6 years of experience in AD Administration. Must have 1.5 years of experience in ADFS technology. Must have strong knowledge & prior work experience of ADFS as L3 Must have strong knowledge & prior work experience of Active Directory as L3. Should have handled a team size of 15 people. Knowledge of Windows R (1.) Incident Management + Change Management (Planning & Execution) On - call Escalation Ticket Quality Process adherence & Security compliance Customer feedback ( Appreciations, CSAT survey results) KB preparation and review, Knowledge sharing & documentation Root cause analysis / Problem Management + Capicity / Architectural Management SLA compliance for tickets Value Add Training / Mentoring


Competencies/Skill sets for this job

Migration L3 Hyper V Designing Quality Adfs Security Compliance

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