System Admin

Future Focus Infotech Pvt. Ltd.
  • Gurgaon
  • 2-4 lakh
  • 3-7 years
  • Views
  • 02 May 2018

  • IT/ Information Technology

  • Consumer Durables/ Semi Durables
Job Description

Work Location: Gurgaon Notice period:- Immediate to max 15 days Job Type: Third party payroll JD : Provide Support to operation team in Citrix environment. Coordinate with Customers client IT team in case of high severity issues. - Manage communication to customer and customers client in case of high severity issues. - Coordinate with cross function team and lead the bridge call for all kind of issues. - Maintain weekly, monthly & quarterly MIS for customer and its clients. - Maintain good relationship with customers end users, management & cross function tea Configure desktop and laptop as per the desktop/laptop standardization policies of CUSTOMER - Configuration of printers, data card, scanners, digital signatures etc. - Configuration of internet settings and proxy settings - Configuration of mail clients and troubleshooting mail client related issues - Troubleshoot and resolve desktop / laptop OS issues - Isolate system issues; diagnose standard software issues and report hardware issues to respective vendors - Troubleshooting printer / scanner related issues at users desktop/laptop and reporting hardware issues to vendors - Configure print queues for Servers / Users / Groups - Manage disk and folder sharing, and permission settings on desktops - Assist users in accessing applications based on standard SOPs - Installation and configuration of application clients (as per SOP provided by CUSTOMER) - Vendor co-ordination in terms of Call logging, tracking and closure for OEM calls pertain to hardware, software and networking support

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Executive Delivery

About Organisation

Future Focus Infotech Pvt. Ltd.