Around 2 years of work experience in System hardware troubleshooting & L2 Application support
Experience in providing L2 support, preferably for Manufacturing / MES applications
Understanding of various Hardware components of applications like Clients, network etc.
Basic knowledge of associated devices like scanner and barcode printers
Basic knowledge of networking
Application Client software installation and configuration knowledge / experience
Good trouble shooting and analysis skills for workstations , interfaces to machine clients
Willingness to work in 24*7 support environment in shifts