Support Engineer-Windows Server Admin

2COMS Consulting Pvt. Ltd.
  • Hyderabad, Secunderabad
  • 10-15 lakh
  • 4-9 years
  • Views
  • 04 Jan 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

4 + years experience in supporting production environment including customer facing or customer support role
Experience in a customer facing or customer support role
Experience in troubleshooting and problem solving role
Experience in a team environment
Active Directory or AAD Sync.
Password management - Self-service password reset / Self-service group management
Should have knowledge of ADFS / SSO

Should have hands on experience in Windows Server Administration, Active Directory
Customer Handling Skills: Since this is a front line support for customers, candidates should have good customer handling skills.
Good Communications Skills: Experience in a customer facing or customer support role. Issues might come from different sources (phone calls, Emails, Twitter etc., candidate should have good written and verbal communications to handle all these customers


Competencies/Skill sets for this job

Windows Server Administration ADFS Customer Handling

Job Posted By

2coms
Manager

About Organisation

2COMS Consulting Pvt. Ltd.