Communicate with corporate customers via telephone, email, and other electronic communications regarding problems.
Analyze problems and develop solutions to meet customer needs; may involve writing custom code.
Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.
Write technical articles and sample programs for Microsoft's knowledge base.
Experience of Exchange Server (5.5, 2k, 2k3, 2K7, 2K10) with active directory.
Designing Implementation and Administration of MS Exchange server 5.5/2k/2k3/2K7 /2K10.
Migration from Exchange 5.5 to Exchange 2000 & Exchange 2003, Exchange 2003 to Exchange 2007/2010
Good General Server/Network Administration Concepts
Backup and disaster recovery
Routing/Mail Flow and Set up Installation concepts.
Knowledge of PowerShell, Scripting
Troubleshoot issues both at the client (Microsoft outlook) and server side.