Support Analyst

Sampoorna Computer People
  • Chennai
  • Confidential
  • 3-5 years
  • Views
  • 09 Jul 2018

  • Software Design & Development

  • Consumer Durables/ Semi Durables
Job Description

Candidates should have passed qualifying degree examinations and awarded bachelors degree. Preferable in engineering/technology Candidates should have 3 years of experience in IT infrastructure monitoring Communication skills strong verbal and written. Planning and organising and is able to plan and organise own work, in order to meet own and team objectives in a timely manner. Able to understand and work within defined processes and procedures. Systems and Support analytical skills. Relationships able to build relationships at all organisational levels. Solutions and results oriented. Experience in handling Global clients remote support Prepare and Update the knowledge base as applicable Good Knowledge on windows servers, NLB, Cluster, Backup management and Web applications. Excellent verbal and written communication skills in English. Basic knowledge of Microsoft SQL databases Basic knowledge of Print Services, TCP/IP and Network connectivity. Undertake 24x7 shifts Desirable Preferable ITIL Foundation Trained/Certified Preferable MCSE or MCSM. ITIL v3 certification. Desired Candidate Profile: Candidate Experience Should Be : 3 To 5 Candidate Degree Should Be : BBA/BMS, BCA, BCom, BCS, BE-Comp/IT, BEd, BE-Other, BIS, BIT, BSc-Comp/IT


Competencies/Skill sets for this job

Cluster Backup Management

Job Posted By

Kamal
Account Manager

About Organisation

Sampoorna Computer People