Sr.Manager- VP

2COMS Consulting Pvt. Ltd.
  • Delhi
  • 35-40 lakh
  • 14-20 years
  • Views
  • 02 Dec 2016

  • HR/ Human Resources

  • BPO/ ITES/ Call Centers
Job Description

Job Description:

IB HR Service Delivery Lead will drive HR processes/initiatives across the four stages of the employee lifecycle (Talent Acquisition, Talent Management, Talent Development and Talent Engagement/ Retention) along with partnering with business stakeholders, supporting client discussions, managing employee escalations/grievances and applying Accenture policies to support delivery and execute growth programs as directed. He/she would be leading the India Business.
Key responsibilities:

Leadership & Strategy:-

1.Develop Human Capital Strategy and tactical programs to achieve the same; in alignment with the long range and annual plans / priorities of the business
2.Support and participate in the business strategy by bringing in the people context
3.Define the operational framework for the delivery of services provided by the Cross Entity service delivery teams based upon the defined business and HR strategy in the business
4.Adapt, communicate and implement the strategic direction of HR operations to ensure adherence to global policies and processes
5.Drive the programs that future-readies the business viz. leadership development, culture, talent management etc.
6.Lead pre-merger and post-merger people integration in M&As.       
Stakeholder Management:

?Build and maintain effective partnerships with stakeholders, with Business leaders and within HR both global and local
?Advise top management of the businesses on HR imperatives Drive alignment across entities to ensure consistent application of processes, principles and programs     
1.Ensure the effective delivery of the HR processes – Talent Acquisition & Management, Reward, Capability Development, People Advisory support, Employee life cycle management, Leadership Development, Change Management and Talent Supply Chain processes
2.Develop/drive/participate in a broad range of HR processes, primarily by defining requirements, providing business insights, setting priorities, reviewing solutions, providing planning input and communicating to business leadership
3. Responsible for collaborating with different parts of the HR organization within and outside the geography, ensuring all roles are working to solve for Accenture, minimizing ‘silo-thinking’, scope conflicts and ensuring adherence to the governance model in their respective organizations
4.Develop and manage HR budgets.    
People Advocacy:-
Manage People connect programs, run employee diagnostics, drive engagement initiatives, talent retention programs etc.
Champion diversity through talent acquisition and management, leadership development and other diversity initiatives
Delivery Excellence & Process Improvements:
?Identify and drive continuous improvements to the scope, performance and cost-to-serve of each team
?Lead initiatives and work with the CoEs to improve the end-to-end HR delivery processes
?Accountable for driving consistent, standardized and effective service delivery of HR processes
?Drive development, adjustment, monitoring and improvement of HR programs
?Drive localization for global solutions and trigger adjustments in case of changing business conditions

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About Organisation

2COMS Consulting Pvt. Ltd.