You will deep dive and strive to understand the business problems and uncover insights using data which can significantly improve the performance of operations across geographies.
Lead not limited to project / work-streams / process with objective of identifying expense reduction opportunities to help meet overall project goals
Support Project teams in identifying pain points using Lean tools such as Process Mapping, VSM, SIPOC
Lead Data collection efforts to validate hypothesis/pain points
Conduct in-depth data and process analysis to identify root causes
Support Project Managers in facilitating Root cause and Kaizen workshops
Support and assist in project Management activities like project reporting etc.
You will need to provide regular and comprehensive updates to project sponsors on the status and foreseeable risks in the project plan.
Help in identification of alternate technologies like automation anywhere etc. to improve the processes
Helping the project lead in adhering to the RPA methodology to drive implementation of the alternate technology solutions
Action Focused. You thrive on the belief that quality doesn't have to be compromised to achieve speed-you can have both at the same time.
Proactive and take initiative
The ability to self-serve, investigate and get the data we require will make you much more effective in this role.
Excellent Excel / data management skills - the right person for this job brings deep knowledge (and the understanding that there's always more to learn) of Excel and associated MS office products
Exceptional Communication skills -- Need to communicate often-complex information succinctly and effectively to stakeholders, from senior leadership to Operations Associates
Problem solving skills -- Ability to identify insights or opportunities, investigate and develop coherent problem statements and recommendations to act on
Lean sense - Ability to translate operational insights and opportunities into solutions
Self-Motivated Self-motivated and a go getter to drive objective of the roles
Willingness to learn Lean and Smart Automation Centre analyst is fast-paced role
You'll be presented with complex challenges and be expected to learn quickly to solve them
You should be willing to unlearn and learn new things on the go
Qualifications - External:
Minimum of 8 yrs -14 yrs total work experience (ideally with deep experience in financial services)
Minimum 2+ years of Lean or Six-Sigma experience including use of all relevant tools and delivery of training
Experience working with Robotics and other emerging technologies would be ideal
Previous experience in supporting the build-out and running of a pipeline of transformation work at an organizational level
Previous experience leading or developing automation solutions for Operations and Services (and particularly with Robotics) will be highly valued
Strong data analytics capabilities especially cost analysis and internal / external benchmarking
Ability to work effectively with senior managers and with large teams across countries, functions and businesses
Understanding of the drivers of value including the ability to size and prioritize large scale initiatives across businesses and functions
Strong communication skills and the ability to structure logical analysis in presentations
Excel and PowerPoint skills are key
An understanding of businesses, the major strategic issues and the senior management landscape would be beneficial
An undergraduate degree and an MBA (desirable but is not required) from a top tier institution
PMP or Prince certification is also desirable but is not required
Highly motivated, organized and methodical
Logical, analytic and rational thinker
Demonstrated team player
- Bachelor's degree
- Required Travel: Yes, 25% of the time