a. Supports & maintains computer systems & peripherals to ensure optimal workstation performance. Collection of errors, from DT Servers, printers, etc.
b. Configuration of Extended devices like dual screens and replace toner cartridges
c. Utilize OEMs & run self - tests as prescribed
d. Disk management, Disk Encryption, Wireless configuration
e. Installation of Client OS, configuration of Servers OS, check utilization & availability
2. Endpoint Security: Anti - Virus Management, Check the status of updates as per SOP.
3. Client Applications: Installation & Configuration of Client applications as per SOP & basic trouble shooting using remote capture tools. Technical Skills:
a. Network Components, Devices (F)
b. System Administration (A)
c. MS Exchange Server (F)
d. Storage & Backup Administration (A)
e. Endpoint Security (A)
a. Email Communication, Presentation, Public Speaking(A)
b. Interpersonal Skills (A)
c. Customer Service Orientation, Business Appreciation (A)