Specialist - Solutioning (gurgaon)

PeopleStrong HR Services Pvt. Ltd.
  • Gurgaon
  • Confidential
  • 2-5 years
  • Views
  • 07 May 2019

  • IT/ Information Technology

  • Consumer Durables/ Semi Durables
Job Description

PeopleStrong is looking for a Solutions Specialist who will work with the sales team to build solutions for prospective customers, and then own the implementation & on-boarding of new clients. Should have mandatory worked on HCM.

Key Responsibilities :
- Understand customers business needs and devise appropriate solutions using PeopleStrong
- Understand the software and tools ecosystem of Customer and come up with best possible ways of connecting with them
- Come up and implement the best way of importing existing customer data and digital assets
- Execute the implementation plan: Make the customer live within promised timeframe.
- Be single point of contact for customer on implementation including any integrations.
- Communicate work status to client and internal stakeholders on a regular basis
- Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer
- Work closely with the product development team to share client feedback and for post-implementation reviews
- Track key metrics and KPIs related to implementation success
- Identify implementation areas that can be automated and work with the product or customer success teams to automate them

Job Posted By

Mukesh Choudhary
Senior Recruitment Associate