Description Candidate should be able to size and price IT infrastructure solution required based on client requirements. Should be able to independently present the entire solution to clients and evolve consensus to execute. Should be able to implement the solution using own skills supported by team and vendors.
The Solutions Architect will work closely with Practice/Sales team leading the solution for bids and during bid defence. He will work closely with Delivery teams during implementation.
Technical expertise areas The ideal candidate will possess more than a passing interest and considerable knowledge in most of these technologies. He should be able to speak on any of them.
Experience on core End user technologies
Excellent understanding and knowledge on overall End User Stack
Should have worked on the below end-user stack and possess hands on experience.
o Service Desk, Desk Side Support, Desktop Management Processes and ITSM Tools Framework
o End Point Device management, Software Management, File and Print Services
o Messaging and Collaboration (Exchange, Skype, Sharepoint, etc.)
o Cloud Solutions - O365, Google Apps
o VDI (Vmware/Citrix), Mobility/BYOD
o OEM Mobility tools Airwatch / Mobileiron / SOTI
o End user experience monitoring
o Apple Mac management and tools thereof
o OS and software distribution technologies
o Patch / Anti-virus management - SCCM / Altiris / etc.
o Modern tools for monitoring and automation of end-user IT estates; their features and capabilities
o Network security including Wi-Fi, VPN, Proxy services
o Application packaging & deployment
o Voice and contact center ACD solution
Commercial considerations in the above solutions and technologies
Key Responsibilities Solutioning: Prepare a complete IT solution in response to an RFP. Solution should include technical write-up, diagrams, BOM, efforts and commercials.
Bid Defense: Present and defend own solution prepared against RFP in Bid defense meetings with clients.
Documentation: Review, critique and improve detailed documentation for an IT solution to be implemented prepared by others in the team.
IT Infrastructure Studies: Carry out IT infrastructure studies for clients to: Identify outsourcing opportunities; Identify opportunities for improving efficiency of IT infrastructure and technical advancement.
Team building: Train, motivate, communicate and engage with team and help the team learn, grow and deliver to their peak capability
New Offerings: Evaluate and perform PoC for NextGen products that can further strengthen our offerings portfolio
Prior Experience 15 years IT Infrastructure experience with focus on end-user computing / workplace services
Proven track record as a lead in implementing technical projects
Independent IT procurement experience
Experience working with sales teams and directly with International clients
Proven track record in implementing technical projects with delivery organization for global customers
Global or International experience will be preferred
Attributes Strong technical aptitude
Strong communication and presentation skills
Ability to show thought leadership in client meetings
Ability to connect with clients
Ability to learn technology quickly
Strong sense of value engineering
Attitude Should be comfortable in the role of a Teacher
Focused on the needs of internal teams and the client
Seeks to continuously develop skills and knowledge in himself and others
Not afraid to admit to gaps in knowledge
Education Bachelors degree is a must. BE / BTech degree preferred