Act as the subject matter expert for the customer’s SIEM solution.
Maintain SIEM operations and document current environment.
Work with external teams to ensure all necessary logging sources are reporting to the SIEM.
Creation of technically detailed reports on the status of the SIEM to include metrics on items such as number of logging sources; log collection rate, and server performance.
Incorporate change management into all system changes.
Assist in troubleshooting and problem solving a wide variety of client issues.