Software Developer-Java

Sampoorna Computer People
  • Pune
  • 10-15 lakh
  • 4-9 years
  • Views
  • 01 Jun 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Provides direct technical support to customers on installations, usage, or maintenance of company products to ensure that the system is functioning according to specifications Creates temporary work-around for immediate customer issues where appropriate
Documents and logs all contacts and actions into remedy per specified guidelines

Follows customer issues through to completion to ensure resolution and customer satisfaction have been achieved.

Excellent verbal and communication skills Excellent analytical and troubling shooting skills

Excellent customer service skills, including the ability to deal calmly, positively, and professionally in tense or elevated situations and with upset or frustrated customers

Ability to diagnose, troubleshoots, obtain results, provide solutions for a broad range of technical problems

Responsible; able to manage time effectively and work efficiently, both with and without direct supervision Complete knowledge of company products, systems, applications and current operating systems

Experience, with at least 2 in understanding of hardware for related systems and/ or applications Ability to understand the global corporate picture Focus toward and understanding of the customer needs Interpersonal Skills, specifically working with customers Dependability Accessibility PC/ Workstation skills including but not limited to proficiency in Microsoft Office, all Microsoft operating systems. Complete working knowledge or major Internet browsers IE, Chrome, Firefox, and Safari, settings, cache clearing, reset Functional knowledge of smart phones and tables in reference to applications and mobile browsers

Basic PL/ SQL, transact-sql knowledge Some major database working knowledge (MS SQL, or Oracle) Scanning hardware, input device knowledge would be helpful Knowledge of ODBC and JDBC, to include the setup and configuration of the Microsoft ODBC manager and Oracle Java JRE/ JVM TCP/ IP working knowled

Competencies/Skill sets for this job

Sql Analytical Interpersonal Skills

Job Posted By

Account Manager

About Organisation

Sampoorna Computer People