In-depth understanding of the RPA/ Cognitive tool vendors and service providers along with knowledge of tool capabilities, features and functionalities.
Rich experience either in IT Service Management processes (Corporate IT, Applications, Infra NOC, SOC) or F&A processes (P2P, R2R, O2C)
Understanding of the IT-BPM sector and the market dynamics
Robotics Process and Cognitive Automation implementation experience
Hands on experience on RPA tools and Cognitive platforms such as - Blue Prism, Automation Anywhere, UiPath, Work Fusion, Open Span etc.
Experience in any of the following programming languages/ softwares C/ C++, Python, VB Script, Ruby, Java, JS, . Net
Experience with tools like NICE, Nuance, OCR tools, Enterprise Systems SAP, Oracle, PeopleSoft, Custom Apps, ITSM Tools Service Now, BMC Remedy, Jira etc. , automation platforms/ frameworks/ tools
Understanding of UI elements, APIs, Database interfaces etc.
Automation tool development experience.
Clear and articulate communication
Structured problem solving skills
Ability of interact with senior management and drive communication
Open to travel domestic/ international
Any experience in consulting organizations or with RPA Toll vendors will be preferred.
Good to have certifications ITIL, TOGAF, CoBIT, PMP, Prince2, Lean Six Sigma