MS Dynamics CRM
MS Dynamics CRM Sales , Service/ Case Management, Marketing
Plan and perform data migration into the new systems.
Digital Marketing automation
Lead to Quote and Lead to Cash processes
Experience in product configuration, customization viz. ( Writing JScript, Developing/Registering plug-ins, workflows and dialogs, SDK, importing data and CRM Deployment manager)
Experience with developing XML Web services and server components for integration with external systems.
Ability to drive the testing processes starting from planning phase to test case execution and bug-fixing support.
Ability to write test plans, cases and other test documentation.
Design, coding and deployment experience in skills viz., (Visual Studio, C# and IIS-MS Dynamics)
Experience in agile delivery and deployment , continuous integration and build processes
Strong analytical and problem solving skills; ability to work creatively in problem solving environment
Ability to articulate technical issues to a non-technical audience
Excellent customer service skills. Excellent written and verbal communication skills
Ability to present effectively to an audience of individuals both up and down the organization structure