SharePoint Admin

Aeronube Technologies
  • Bangalore
  • Confidential
  • 3-7 years
  • Views
  • 18 May 2018

  • IT/ Information Technology

  • Consumer Durables/ Semi Durables
Job Description

What we are looking for - SharePoint Admin Responsibilities: Communicate effectively with corporate customers via can include onsite, telephone and written correspondence regarding customers problems or needs involving Microsoft SharePoint - Solve complex level of problems, involving broad, in-depth product knowledge or in-depth product specialty and may include support of additional product line. Responsible for efficiently managing the relationship with these customers and thoroughly documenting the issue within the case / incident. This includes building and maintaining internal teams or groups relationships. Learn to become familiar with technologies supported by the team and continually improve personal knowledge and skills. Responsibility : Troubleshoot issues related with SharePoint Server, SharePoint clients and other technologies like FAST/ESP, SharePoint Search, and InfoPath. Deliver technical support for MS Share point Server and related technologies. Troubleshooting issues with integrated technologies like WSS, Active Directory, SQL, IIS and Exchange server. Effective communication to manage customers expectations. Participating in case and technical Triages. High customer satisfaction through timely and accurate solution for customers issue. Content creation. Meet customer and individual commitments. Sound experience in windows server (2007 and above) platforms and business applications. Knowledge of Windows 2003, FAST/ESP or InfoPath would be added advantage. Experience in Windows Active Directory Services and IIS. Adequate knowledge in SQL and exchange server. Knowledge of PowerShell and .Net would be an added advantage. Good understanding of Operating System and Networking Technologies. Strong skills in troubleshooting security-related issues involving NTFS, IIS and Active Directory / LDAP and SQL Server MCSE / MCSD certifications desired. Customer handling experience on technical issue is desired Ability to work through ambiguity and independently when other resources are not available. Good English Communication Skills - Spoken and Written (including technical writing). Strong Trouble Shooting and problem solving skills. Excellent customer Service skills and effective learning skills. The position requires working in EVENING / NIGHT SHIFTS and provides VOICE-BASED SUPPORT

Job Posted By

Nirmalyo Banerjee
Founder & CEO

About Organisation

Aeronube Technologies