Candidate should have work experience in Commercial Vehicle with OEM company.for after sales role Candidate should have dealer handling experience To analyse the technical complaints of the vehicle in the field. To rectify defects in vehicles / overhaul aggregates. To maintain and handle internet based warranty. Ensure implementation of service processes at channel partners. Development of secondary channel. Feed back on companys Service ,Scrutiny and approval of warranty and good will claims. Ensuring uptime gauranty.