MAIN RESPONSIBILITIES AND ACTIVITIES 1. Good Communication Skills is must 2. Should be open to work in 247 shift environment 3. Experience in Desktop support with good experience on Windows/ Outlook/ Lotus notes 4. Should perform user account creation, deletion, and configuration 5. Basic troubleshooting experience needed along with knowledge on Operating Systems 6. Should have hands on experience or knowledge on ticketing tools 7. Configuring and Troubleshooting of MS OUTLOOK/ Lotus Notes- ability to solve the technical problems remotely 8. Knowledge of Software Installation 9. Troubleshooting the Hardware and Software problems Total Experience In Years I hereby declare and confirm that all the information provided by me as a part of this application is true and correct to the best of my knowledge.