Service Delivery Manager

Netmagic Solutions Pvt LTD
  • Mumbai
  • Confidential
  • 6-9 years
  • Views
  • 07 Dec 2016

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Primary Responsibility:

Execute IDC hosting projects including new Setup hosting, Migration projects, etc Execute and manage multiple projects at the same time Create proper project plans for timely completion of projects Co-ordinate with customers for better understanding of solution deployment Co-ordinate with Internal teams for maintaining the delivery time lines Ensure the delivery of services to the client to entirety and to customers satisfaction Manage resources in a shared environment Create project reports with detailed documentation related to project delivery Transition Projects / Services delivered to Operations team to their comfort level Adhere to processes and procedures laid down by the organization with respect to Service Delivery / Project Delivery

Mandatory Technical Skills:

Knowledge of Windows and Unix systems desired Knowledge on Networking is desired Knowledge on Server Hardware is desired Working experience of Data Center environment is desired

Desired Technical Skills:

A PMP certification will be an advantage

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Netmagic Solutions Pvt LTD