Service Delivery Manager

2COMS Consulting Pvt. Ltd.
  • Bangalore
  • 15-25 lakh
  • 10-20 years
  • Views
  • 30 May 2017

  • IT/ Information Technology

  • BPO/ ITES/ Call Centers
Job Description

Service Delivery Manager with Presales for the Application Managed Services team at Mindtree.
Candidates should be having at least 10+ years of delivery experience on application managed services engagements, and at least 1+ year experience in a presales / consulting role.

Service Delivery, Pre-sales , Project and Program management
Experience of 12 + years in Application Maintenance and Support across different domains and technologies
Should have performed the role of Transition Manager in a transition of a complex application portfolio from multi geo to India.
Experience as a Service Delivery manager for a complex portfolio in Managed Services engagement delivery model,
Experience in Service delivery of applications portfolio with legacy and distributed technologies.
Actively participated in responding to proposals (RFI and RFP)
Involve building Transition and steady state approach for AMS proposals
Strong Incident, Problem, Change and release management knowledge
Should have performed transition planning and portfolio analysis for medium to large application portfolios
Should be well versed with ITIL framework

Competencies/Skill sets for this job

Pre-sales Rfi Engagement Delivery Portfolio Analysis Transition

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About Organisation

2COMS Consulting Pvt. Ltd.