Service Delivery Leader

PeopleStrong HR Services Pvt. Ltd.
  • Bangalore
  • Confidential
  • 12-15 years
  • Views
  • 12 Mar 2018

  • HR/ Human Resources & Admin

  • Recruitment/ Staffing
Job Description

We are looking for a Service Delivery Leader specialised in recruitments in Engineering/ IT domain at Bangalore location. Job Role: - Manages the entire team which includes the operational delivery centre and the regional locations for frontline recruitments. - Create, review and enhance hiring strategy and model. - Develop high-level strategies and marketing plans to grow service vertical, i.e. service and process strategies and campaigns - Internal synergy within Accounts Receivable team and other departments and stakeholders to capitalize on the potential business opportunity with Clients and key partners. - Providing knowledge and ideas to client Key SPOCs through regions / locations. - Plan, Identify and Implement the process briefing sessions and relevant training programs for staff coaching and development, and their performance management. - Continuously Interlocking among regions (client stake holders, regional managers) and operations stakeholders to seek process improvement CTQs - At least 14+ years of working experience including minimum 6 years relevant experience for this position. - Able to think creatively, result oriented and drives consistent vertical performance. - Highly proactive in keeping abreast with the latest trends in the recruitment industry - Possesses strong interpersonal and communication skills - Strong marketing and business acumen and good project management skills to grow recruitment business for various industries. - Ability to work under pressure and meet SLAs / deadlines.

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