Service Delivery Leader

2COMS Consulting Pvt. Ltd.
  • Bangalore, Hyderabad, Pune, Gurgaon
  • 20-25 lakh
  • 12-18 years
  • Views
  • 30 Jun 2017

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Skill /Special Skill:
Lean, Six Sigma (GB/BB) certification
Completed at least two projects as project lead
Exposure to onsite/onshore consulting projects (Desirable)

Job Description and Key Accountabilities:
Identify key opportunity areas and drive quality improvement projects
Lead & mentor Lean Six Sigma projects, Consulting projects for internal/external clients
Deliver Lean Six Sigma Black Belt projects, mentor LSS GB and LSS YB projects
Contribute and Achieve QNS Targets
Initiate & share best practices across teams
Contribute and present in internal reviews/meetings
Drive training on Lean Six Sigma

Competencies/Skill sets for this job

Quality Improvement Projects Training Consulting Service Delivery

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About Organisation

2COMS Consulting Pvt. Ltd.