Server Tools Deployment Manager - Monitoring & Automation

Mississippi Consultants LLP
  • Pune
  • Confidential
  • 8-13 years
  • Views
  • 08 May 2019

  • Software Design & Development

  • Consumer Durables/ Semi Durables
Job Description

- Minimum of 9 - 12 years- experience with Event Monitoring tools and Automation using Integrations (HPNNMi, BPPM, Truesight, BLADELOGIC, AO, Nagios, SCCM, SCOM, Solarwinds, etc)
- Well versed with IT Event and ITSM management and all other ITIL processes
- Provide technical leadership and guidance in the build and maintenance of the Infrastructure Monitoring Tools, create Service maps in the tools and provide right levels of Monitoring to the OPS teams.
- Drive the discovery of the Cis in the system and setup them in monitoring and take responsibility for reporting progress on the same on a weekly and monthly basis.
- In conjunction with the BO team design and produce the regular reports that allow us to monitor events generated, actioned, and closed on a weekly / monthly basis.
- Implement service models in Monitoring Tools for all the Customers across the wider business
- Setup Automations and integrations using Atrium Orchestrator(AO) and Atrium Integrator (AI) with BMC Remedy.
- Design integrations to enrich data that can be discovered by the BMC discovery toolset, such as to virtualisation toolsets.
- Automate the event and ITSM ticketing to auto create tickets in BMC Remedy,
- Automate the Bladelogic to raise CRs in BMC remedy for Patching and also create Blackout windows in monitoring tools using Atrium Orchestrator
- Understanding of PMI methodologies/ITIL processes with ability to work with multiple large projects in a cross-functional environment.
- Prior exposure to Automation and Integration
- Strong Windows/Linux / Networking background
- Well-developed ability to effectively plan, organize and execute on time and within budgetary constraints.

Desirable :
- Proven ability to establish and maintain effective working relationships.
- Ability to think independently and render quick, accurate decisions.
- Proven effective customer service techniques and communication.
- Ability to work as a proactive, resourceful, cooperative and respectful team member.
- Intelligent and eager, interested in working with people that are intelligent and eager; a smart person that is self-motivated.
- Eagerness to contribute in a team-oriented environment
- Ability to work creatively and analytically in a problem-solving environment
- Excellent communication (written and oral) and interpersonal skills
- Desire to work in an information systems environment
- Flexibility in a dynamic work environment and working with a diverse workforce

Competencies/Skill sets for this job

Monitoring Tools IT Automation Tools SCCM SCOM SolarWinds ITSM BMC Remedy ITIL

Job Posted By

Anjali Dhumane
Talent Acquisition Lead

About Organisation

Mississippi Consultants LLP