Server Administrator

Ocean Transworld Logistics Pvt. Ltd.
  • Mumbai
  • Confidential
  • 4-8 years
  • Views
  • 06 Apr 2018

  • IT/ Information Technology

  • Consumer Durables/ Semi Durables
Job Description

Troubleshoot and resolve hardware and software issues when necessary -Desktops & Server - Create and manage all user accounts - Manage and maintain LAN Administration of AD, DNS, DHCP, Exchange,Office, software updates and Patching - Maintain Windows 2008 & 2012 Support internal applications. - Maintain email accounts management. - Resolving IT issues through remote and phone support. - Working on scheduled services and server maintenance works. - Adhering to the support agreements and SLAs. - Maintaining documentation of systems/ networks / backups as needed. - Provide 2/3 level support - Provide support and guidance to Team members - Own and deliver System upgrades, changes and improvements and coordinate with the rest of the team - Administration of backup and recovery systems - Review server logs and performance - Maintenance of documentation PC and server roll outs - Exchange and SQL administration - Trouble shoot technical issues - Disaster recovery planning and testing - Undertake recovery action in the event of a system failure - Perform and control updates or remediation to servers outside office hours when required - Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future - Meeting deadlines set by IT Manager on assigned tasks - strong experience in Microsoft technologies i.e. MS Windows 2008,2012 server, Exchange 2007, 2010 & 2013, Windows 7,8,10 - Working knowledge of Group policy Management. - Working knowledge of IIS Web services, DNS, AD - Working knowledge on networking and Cisco ASA firewalls. - Experience in providing remote services via Remote Support tools - Trouble shooting and resolution skills - High level of customer service, care and support - Proven IT Help desk experience and Phone skills - Excellent verbal/written communication and business facing skills. - Reliable and responsible for working through issues, and coordinate with the rest of the team - Minimum experience with MS Networks - Servers administration experience - Experience with Microsoft Windows 2008 R2/2012 R2 Server, Exchange 2007, 2010 & 2013 Active Directory, Group Policy - Good understanding of creating and working on desktop SOE - Good understanding of standard Windows networking protocols, such as DHCP and DNS - Good understanding of LAN and WAN topologies - SQL Administration, Cisco Switches/Routers/Firewall, ITIL standards - Having experience to attend foreign client over phone and e-mail

Job Posted By

Human Resources - Manager