Senior Vice President - Analytics & Information Management

Rinalytics Advisors Pvt. Ltd.
  • Bangalore
  • 10-20 lakh
  • 5-8 years
  • Views
  • 28 Jun 2017

  • Business Analytics

  • KPO/ Analytics
Job Description

- Monitor our automated fraud screening application

- Assist in maintaining basic eCommerce duties including chargeback handling and review

- Maintain or exceed established standards for customer service, and resolves complex issues with little or no supervision or direction

- Perform manual fraud review in order to detect fraudulent transactions

- Review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate

- Conduct extensive research to validate purchases

- Independently resolve problems that require in depth investigation and/or research

- Conduct follow-up research on fraudulent transactions

- Work with peers and Managed Services leadership to communicate fraud trends and share best practices, ideas and information

- Communicate effectively with the team

Competencies/Skill sets for this job

Sas Business Analytics Customer Service Strategicthinking

Job Posted By

Manav Das
Associate Partner

About Organisation

Rinalytics Advisors Pvt. Ltd.