Senior Technical Specialist

Adeeba E-Services Pvt Ltd
  • Kolkata
  • Confidential
  • 1-4 years
  • Views
  • 11 Jun 2018

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

We are dialing inbound process with a fixed Salary
Shift – Day/Night /Rotational
Huge incentives

Job Profile
Candidate has to receive customers call related to technical issue. Take remote access and troubleshoot technical problems related to pop up messages and error warning code. Convince customers to buy our plans and close the calls
Candidate must be comfortable in English. Candidate must be comfortable in working Rotational Shift. He must be at least class 10 passed out. He must have minimum 6 months experience In Tech Support with relevant documents. He must know how to take the remote access. Candidate must be comfortable in 10 hrs shift with 6 days working and one rotational week off
Fixed salary and is credited in the 1st of every month in its Bank Account. Huge incentives. No Extension of shift timings. On-Spot offer letter. 24 Casual leaves, 15 calendar holiday and b’day leave.

Competencies/Skill sets for this job

Senior Technical Inbound Tech Support Remote Access Troubleshoot

Job Posted By

About Organisation

Adeeba E-Services Pvt Ltd