Responsible for carrying out discussions with the stakeholders to develop an in-depth understanding of the process
Conduct process analysis and identify the automation scope
Document the as-is processes Solution Design MS excel/Access with /without database requirements
Responsible to handle & support automation requests Document & maintain macro inventory and periodic review of macros and database management.
Handling & managing all automation projects lifecycle phases.
Co-ordination and continuous customer interaction with respect to understanding needs/requirements and project progress updates
Conduct & ensure documentation of as-is & new process flows/diagrams
Building test scenarios, test scripts, test data sets for UAT and ensure completeness of UAT
Ensure installation & deployment of the solution and subsequent maintenance support