Senior Software Engineer - Genesys

TRH Consultancy Services
  • Delhi
  • 10-15 lakh
  • 6-11 years
  • Views
  • 11 Apr 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Strong knowledge and understanding of Genesys Framework- Complete knowledge of Genesys Framework 8(pt)x- Should have hands on installation/deployment /upgrades and project implementation- Genesys Routing And Reporting- He/she should be able to build routing strategies using IRD/Composer- Can install Reporting components like CCPulse, CC Analyser, ICON, and Infomart- Work on CCPulse /ICON- Knowledge of integration of Genesys Components with external environment like Gatweay/PBX/third party IVR Solutions- Should have knowledge of GVP 8- x architecture Complete understanding of GVP 8(pt)x architecture- Should have knowledge of integrating GVP with Framework and other components like Outbound/SIP- Good knowledge of Genesys Outbound - Should have worked on outbound solutions- Good Knowledge of SIP protocol
Good to have:- Knowledge of Database /VXML / IVR application development using VXML / Nuance ASR and TTS application creation and deployment.

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TRH Consultancy Services