Senior Operations Manager

AVTAR Career Creators
  • Bangalore
  • Confidential
  • 10-12 years
  • Views
  • 30 Aug 2017

  • Client Servicing

  • Financial Services/ Capital Markets, BPO/ ITES/ Call Centers
Job Description

Responsible for day to day Operations management
Reviewing and Monitoring process accuracy on a periodic basis.
keen eye for detail.
understanding
-scale, highly available, and SLA managed services
Client Relationship Management
SLA Managed Services

• High analytical skills
• Lean Certification or Six Sigma certification would be added advantage, but not mandatory
• May or should have information on internet or social networking products or services
• Good communications skills and written skills
• Well versed with Microsoft applications, specially excel and power point
• The job will require fairly high amount of work in shift environment as per requirement
• Candidate shall be responsible for all risk management & compliance activities as applicable to this functional role.


Competencies/Skill sets for this job

Operations Manager Client Servicing SLA

Job Posted By

Suresh G
Branch Manager

About Organisation

AVTAR Career Creators