Senior Manager/manager - Quality Process Excellence

Umana HR Services
  • Delhi, Noida
  • 10-15 lakh
  • 5-10 years
  • Views
  • 22 Feb 2017

  • Operations

  • IT/ Technology - Software/ Services
Job Description

The Manager BB would be responsible for process improvements in Insurance

Essential Functions

- Lead and support strategic initiatives crossing business teams and operating groups

- Function as a as a Six Sigma (Transformation) Consultant to coordinate and complete projects

- Define performance and results and manage project teams

- Investigate non-standard requests and problems and make presentations to senior leadership

- Ensure project documentation is accurate and ensure projects are completed on time and within scope

- Pertinent data and facts will be reviewed to identify and solve issues and mitigate risks

- Prioritize work load and work on ad hoc projects as assigned

Primary Internal Interactions

- QCA's

- PE Asst Managers, Lead Asst Managers, Sr. Manager, AVP, VP

- Ops AM, Lead AMs, Managers, Sr. Manager, AVP, VP

- Migrations Managers, AVP

Primary External Interactions

Insurance Ops team

Organizational Relationships

Reports To : AVP - Quality & Process Excellence

Supervises : AMs, Lead AMs

Technical Skills :

- Lean six sigma black belt certification required

- Knowhow of the prevalent tools and technologies

- Well versed with Six sigma and Lean methodology

- Moderate to advanced MS Project, Excel, Visio and PowerPoint skills

Process Specific Skills

- Familiar with Insurance industry

Soft skills (Desired)

- Strong written communication skills

- Very strong skills in collaboration/team player

- Demonstrated ability to communicate complex ideas clearly and concisely and to ability to facilitate meetings

- Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities

Soft Skills (Minimum) - Good Communication skills

Job Posted By

Management Trainee

About Organisation

Umana HR Services