Senior Manager- Quality (finance & Accounts)

First Call H Resource P. Ltd
  • Pune
  • 10-11 lakh
  • 8-13 years
  • Views
  • 23 Feb 2017

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

Quality Planning for the set of engagements within the span
Planning and governance of Transition Quality, toll gate reviews
Adherence to steady state Quality requirements for the engagements under the span
Ensure improvement culture is built. Achieve target savings for PI for the engagements under span
Conduct periodic reviews with portfolio head
Predictive risk identification and managing for tracking of mitigation
Facilitate BVD strategy for the engagements and deploy to meet targets
Implement and sustain change mgmt program
Drive org wide initiative in consultation with stakeholders
People mgmt
Graduate, Preferably with MBA / PGDBM
Good client mgmt skill
Good interpersonal skill
Candidate to have min 5 yrs. experience in Quality
Candidate to have min 3 yrs. of experience in F&A horizontal

Six Sigma Black Belt or Green Belt certification/ Training
Lead Auditor / Internal Auditor certification for any ISO certification
Preferable to have COPC / eSCM exposure

Competencies/Skill sets for this job

Finance Accounts Sigma Horizontal

Job Posted By

About Organisation

First Call H Resource P. Ltd