Develop and implement relevant Standard Operating Systems and Procedures
Ensure alignment of Plant specific operating Systems and Procedures as aligned to chosen ISO 14001 standards & PPG EHS Management Systems.
Schedule and Co-ordinate all System specific requirement with the Plant team.
Inculcate the Quality System appreciation among all Plant personnel.
Set-up Operating Procedures for the Quality Control Lab to support RM, Intermediate and Finished Goods approvals
Train Lab personnel on Operating procedures
Drive actions to reduce rejection rates, improve RFT
Problem Resolution and Customer Satisfaction
Co-ordinate for all Customer Complaints on the Plant & OPC for refinish manufacturing.
Drive actions for fast resolution of Customer Complaints and internal Quality Deviations
Train Plant personnel on Problem solving tools
Improve QC Lab efficiency
Study and improve Quality Approval speed to support shorter cycle times and debottleneck Plant capacity
Drive 5S, EHS, Lean and 6-sigma tools to drive improvement