Senior Manager-Operations

2COMS Consulting Pvt. Ltd.
  • Gurgaon
  • 11-15 lakh
  • 8-13 years
  • Views
  • 17 Nov 2016

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

1.Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction
2.Establish & Manage Relationships / Engagement with the Clients
3.Oversight of team organizes resources, sets goals, carries out strategy from
4.Executives and client on a day to day basis; reporting responsibilities
5.Must have handled a team of 70-80 people
6.Female candidates only
7.24x7 shift

Competencies/Skill sets for this job

Strategy Sla Delivery Operations

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About Organisation

2COMS Consulting Pvt. Ltd.