Senior Manager - Operations

Okda Solutions
  • Hyderabad
  • 10-20 lakh
  • 5-7 years
  • Views
  • 06 Jan 2017

  • Customer Service

  • IT/ Technology - Software/ Services
Job Description

An operations leader who can lead finance and operational support organizations.

The individual will be responsible for creating a high quality organization and processes and provide a consistent, professional and high quality experience to our consulting professionals and clients. A key responsibility of this individual would be to create a high throughput recruiting organization and building the brand as an employer of choice.

- Ability to lead individuals managing different functions in the organization

- A passion for excellence, discipline and consistency

- Ability to create a high energy culture and to attract high quality talent to make an employer of choice

- Ability to manage the internal finance and HR activities

- Exceptional communication skills to manage all employee and accounts related communications

Essential KPIs on which this individual will be measured are:

- Employee Satisfaction- Will be monitored through a survey

- Process Adherence

- Timeliness and accuracy of financial accounts (including invoices, employee reimbursements etc.)

- Response time to resolve issues

- Volume and quality of resumes

Requirements and Experience

- 5 - 7 years of relevant experience in a similar role ideally in a medium sized IT services organization

- Exceptional communication skills to manage all employee and accounts related communications

- Ability to understand the organization culture and define initiatives to generate higher employee satisfaction on advisory/support functions ( HR, Admin, Finance)

- Ability to manage payroll, expenses, invoicing, general admin and travel related matters through a team of multiple individuals. This person must be willing to work as a part of the team to share the workload

- Strong educational background in Finance i.e. CA, MBA in Finance

- Must have the knowledge of Indian Tax System and regulatory filings

- Ability to lead operations teams and streamline processes such as accounting, HR, travel etc.

Preferred Requirements:

- Experience of managing a team

- Knowledge of QuickBooks accounting system and HR systems (e.g., Greytip)

- Experienced in Vendor Management.

Competencies/Skill sets for this job

Consulting Operational Support Operations Leader

Job Posted By

About Organisation

Okda Solutions