Lead, coach and develop junior staff in the delivery of effective and efficient services to clients in payroll, leave management and tax filling services. Ensure payroll process & services quality are delivered in high quality & timely manner. Advice clients on payroll related issues. Establish & implement internal control procedures. Enhance payroll systems and provide e-Solutions. Analyze customer specific demands and translate into solutions. Maintain relationship with clients management team. Ensure client data is maintained in the highest level of integrity. Assist in business development and to identify opportunities for cross-selling of company services. Monitor and control the completion of timecards, billing, debt recovery and credit control actions in the department. Responsible for preparing/reviewing invoices and collections. JOB SPECIFIC REQUIREMENTS Degree Holder in Human Resources Management or Accountancy or any related disciplines is preferred Minimum 8-9 years hands-on experience in payroll, retirement funds, salaries tax and well versed in related legislations; with people management and supervisory management. Adept in payroll software and other IT applications. Experience in payroll e-system enhancement is an advantage. Adept with TDS rules and regulations Knowledge of Labour Law, specifically in PF. Should be thorough with PF related forms and PF portal Excellent Managerial and Communication skills Experience in professional services firm with strong client servicing skills is preferable.