Senior Manager - Fraud Analytics

  • Delhi, Gurgaon
  • Confidential
  • 6-11 years
  • Views
  • 30 May 2018

  • Business Analytics

  • Banking - Retail
Job Description

Responsibilities will include: - Monitor our automated fraud screening application - Assist in maintaining basic eCommerce duties including chargeback handling and review - Maintain or exceed established standards for customer service, and resolves complex issues with little or no supervision or direction - Perform manual fraud review in order to detect fraudulent transactions - Review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate - Conduct extensive research to validate purchases - Independently resolve problems that require in depth investigation and/or research - Conduct follow-up research on fraudulent transactions - Work with peers and Managed Services leadership to communicate fraud trends and share best practices, ideas and information - Communicate effectively with the team . Desired Candidate Profile: - Experience in SAS for more than 7 yrs. - Banking Domain is mandatory. - Exposure in Risk Analytics would be an add-on.

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