Senior Manager- Ecommerce

3D India Staffing Research & Consulting Co India
  • Gurgaon
  • 10-15 lakh
  • 4-8 years
  • Views
  • 09 Jun 2017

  • Marketing

  • Insurance
Job Description

A. Delivery of Ecommerce channels financial targets and business health metrics
i. Ensure achievement of planned revenue and customer acquisitions for Direct channel and New aggregators/ Websites.
B. Development & end to end management of key web aggregator relationships & bank partners
i. Partner relationship management including business plan design & engagement design
ii. Identify & deploy effective engagement initiatives for partner teams
iii. Ensure relevant & timely product training
iv. Work with channel & digital marketing teams to design & deploy marketing campaigns with bank partners
v. Pilot new initiatives to enhance business deliveries and business health
vi. Drive business development with new aggregators
vii. Manage business operations, query resolution and partner commercials

C. Process management, evolution & excellence
i. Manage partner processes to enhance business generation
ii. Drive integrated delivery of business outcomes with channel fulfillment teams
for partner traffic fulfillment as applicable from lead till issuance
iii. Ensure seamless customer experience in partnership business
iv. Work closely with Operations (New Business & Underwriting) to create & establish relevant processes for partner sales management, online policy issuance & other aspects of customer experience management

D. Platform Development & Innovation
i. Collaborate with partners & technology teams to develop ecommerce platform, experience enhancers and online application enhancements for key partnership businesses
ii. Drive Innovations in process and technology
iii. Explore potential, development & deployment of white-labelled platforms

E. Legal, Regulatory compliance & Audit
i. Work closely with legal, compliance and product teams

Job Posted By

Dhruv Dev Dubey
Business Director