Senior Manager

3D India Staffing Research & Consulting Co India
  • Delhi, delhi
  • Confidential
  • 10-16 years
  • Views
  • 20 Apr 2018

  • Customer Service

  • Consumer Durables/ Semi Durables
Job Description

Senior Manager - Global Insurance Underwriting Operations (10-16 yrs) JOB RESPONSIBILITIES - Responsible for development of Business Generation strategy for his/her team in the region - Develop partnership with onshore stakeholders - Responsible for day to day service delivery of his team - Optimize productivity and drive accuracy and knowledge improvements - Drive employee engagement within the team and keep the team members motivated - Lead and develop the 2nd line managers - Support the Performance Management process by ensuring Goal setting exercise. - Responsible for customer satisfaction by meeting / exceeding all service levels as agreed with the customer - Responsible for client relationship management for his region - Management Information/Reporting - Monthly, Annual and any need based MIS that may be required for any Review QUALIFICATIONS - Total experience of 10 - 12 years, with a minimum of 8 years of experience working with an Insurance organization. - Extensive knowledge of the P&C Insurance and Re-insurance business with exposure to thriving global insurance markets - M.B.A. or Master's in a relevant discipline from a top university strongly preferred - Willing to travel extensively - Comprehensive Team leading exposure (managed large teams 100+ FTEs) with a proven record of exemplary customer satisfaction - Exposure to any of NA, UK, Europe, Asia or ANZ Insurance market preferred - Quick learner with ability to adapt to changing environment - Excellent verbal and written communication skills - Hands on style with strong problem-solving abilities and a keen attention to detail - Strong customer service orientation

Job Posted By

Dhruv Dev Dubey
Business Director