Senior Manager

First Call H Resource P. Ltd
  • Bangalore
  • 15-25 lakh
  • 7-12 years
  • Views
  • 20 Apr 2017

  • Consulting

  • BPO/ ITES/ Call Centers
Job Description

o Brings the industry domain relevance in all pursuits and business conversations with the client
o Has deep industry knowledge to identify opportunities, white spaces existing in the industry.
o Interprets and translates business requirements into solutions that can be taken to the market
o Acts as a brand ambassador for the vertical and helps establishing brand in the outsourcing
o Operates as a single point of contact for the customer facing groups within Infosys and liaises with
multiple teams within the organization
o Has strong project management skills

o Identify potential non-linear growth opportunities (Alliance with ISVs, Acquisitions etc.) &
investment areas
Solution Design: Demonstrate thorough understanding of the industry and client's business and
diagnose the challenges, risks and requirements to further translate them into optimal solution
o Understand and translate client requirements into a solution offering, solution plan, proposal
and cost estimate leveraging standard processes
o Develop industry based solutions & collaborate with domains (Finance & Accounting, Sourcing
& Procurement, Human Resources services etc. ) to create industry specific service offerings
Process Consulting: Undertake consultative assignments working with clients stakeholders at their
location advising them on business pain points and problems
o Perform Discovery Assignments for clients through leveraging tools and frameworks for
identifying areas for outsourcing and process transformation using a consultative approach
Commercial Constructs: Understands various commercial models and their implications; devise
commercial constructs to best suit nature of work and client requirements
o Clearly define the model and inputs required to create commercial construct based on the
identified needs of the client; quantifying and articulating innovative feasible business solutions
to cater to their needs - Preparing the commercial model estimates working with Enterprise
Services, Service Delivery, Technology, Transition and Pricing to deliver the defined scope of
Market Visibility: Work with industry analysts in promoting our solutions and credentials
o Identify and work with recognized Analysts and Advisory firms to create brand awareness and
enhance visibility and presence
o Demonstrating thought leadership by orchestrating business pain points into white papers, point
of views
o Represent unit in key industry events and speaker series
Pre-Sales Activities
o Managing and Anchoring of client requests (RFP/RFI) and liaising with internal stakeholders and
providing Industry expertise and Point of View
o Collaborating as a key member of the solution team supporting sales teams to represent the
solution offering to the client and other internal teams
o Strategizing client visits/workshops- Identifying right stakeholders, drive convergence between
multiple teams, preparing collaterals

Competencies/Skill sets for this job

Liaising Process Transformation Procurement Pricing

Job Posted By

About Organisation

First Call H Resource P. Ltd