Excellent technical knowledge, aptitude, and experience in the areas of server administration, networks, Workstations, JDE application software and troubleshooting/problem-solving techniques.
Responsible for maintenance, support and deployment of JDE EnterpriseOne.
Perform day-to-day support, administration and problem resolution of the applications. Also responsible for the daily maintenance, patch updates, and testing.
OMW installation, setup and project promotions.
Server and client package build and deployments.
Apply ESUs, ASUs, Updates and Service Pack upgrades.
JDE Administration of security, print, batch queues, performance tuning and monitoring via Server Manager.
Set up and JDE manage reports.
Create and manage environments, pathcodes, and instances.
Monitor and manage application system performance and availability.
Provide complete and timely support for end users.
Keep current and up-to-date with application architecture, ESU and service pack releases, functionality, and other CNC components.
Proactive performance tuning & risk mitigation.
Recommend new best practices.
Object Management Workbench administration.
Managing 100,000+ user batch jobs per day using a custom queue manager and load balancer
Rapid & courteous support.
Shell scripting in UNIX for scheduled jobs.
Create standard operating procedures for routine tasks.
Specific activities for the branch and field support.
Troubleshooting /support activities within the branch and field support.