A Snr. Genesys Consultant with overall experience of 13 yrs & should have handled most recent Genesys Premise, Cloud components, done development using Genesys SDKs/APIs, complex Middleware integrations & Customizations.
Besides Genesys he should have development experience, knowledge of peripheral components like Recorders, Analytics.
He will set the Project vision, identify technical & Business Risks, Hurdles & mitigations to team.
He will be responsible for the outcome of Workshops, Design & Interface specifications & overall technical success of the project
He will closely work with PM, Sol Designer & Deployment Team & coach the PS team from technical perspective
In addition to Genesys knowledge required for 3UK Project, he should have an all-round view of CCT space and able to guide team and customer on Deployment, Migration & commissioning approach, Best practices