Senior Executive - IMS - Quality

Wipro Infotech Ltd.
  • Bangalore
  • Confidential
  • 3-5 years
  • Views
  • 13 Nov 2018

  • Testing - Software

  • Consumer Durables/ Semi Durables
Job Description

Reviews/ approves IT infrastructure change requests on behalf of Lowe s to ensure alignment with capacity plans and enterprise architecture objectives while minimizing IT costs.

Coordinates with partners to ensure planned and unplanned outages minimize impact to Lowe s business operations.

Oversees all data center incident management, participates in outage calls and makes tactical decisions on behalf of Lowe s to drive IT outsourced provider toward resolutions that balance risk while maximizing uptime/ performance objectives. This includes being available on- call and able to regularly work during non- standard hours.

Serves as company point of contact to coordinate directly with IT suppliers in the installation and maintenance of infrastructure hardware/ software.

Reviews invoices submitted by IT suppliers to ensure accuracy.

Ensures maintenance agreements with IT Infra suppliers meet business objectives, remain current and maximize investments made by Lowes.

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Wipro Infotech Ltd.