Senior Associate -Technical

Ikya Human Capital Solutions Pvt Ltd
  • Dubai
  • 10-20 lakh
  • 5-10 years
  • Views
  • 09 May 2017

  • Operations

  • IT/ Technology - Software/ Services
Job Description

1. Thorough understanding of IT Infrastructure components, and Enterprise Management System (EMS) solutions such as Network Management System, Server & Database Monitoring System, Application Performance Management System, Business Service Monitoring System, and IT Service Management System solution offered by leading OEMs in the Industry like BMC, HP, CA, etc. Person must be able to lead the design (inlcuding HA, DR), implementation, UAT and documentation
2. End to End Delivery ownership of complete solution
3. Must be able to work in environment of Multi-vendor EMS solution components. For example an environment of - NMS from Solarwinds, ITSM from BMC/CA/LANDesk etc, BSM from BMC/CA, and Systems monitoring from MS SCOM
4. Plan and Ensure Configuration and customization to provide necessary dashboards and reports as per customer's requirement
5. Plan and Ensure Integration with other solutions
6. Plan and Ensure successful Admin and Operations level training's to customer and O&M team
7. Plan and Ensure complete Technical documentations such as Build, Configuration, and Operations document specific to the project
8. Able to communicate & coordinate with customer, OEM and team members to meet project timelines

Competencies/Skill sets for this job

Oem Training Uat

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