Senior Associate -(NonTechnical)

Ikya Human Capital Solutions Pvt Ltd
  • Delhi, Gurgaon
  • 2-3 lakh
  • 1-3 years
  • Views
  • 11 Jul 2017

  • Operations, Customer Service

  • BPO/ ITES/ Call Centers
Job Description

The candidate is required to attend to the customer calls and provide them the required information.

The candidate should be able to understand the clients complaints and work upon resolving them.

The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.

Skills for BPO/Voice/ Non Voice process :
Candidate with good customer service skills would be preferred.

Selected candidates will have choice to work either in Day or Night shifts.

Both freshers as well as experienced candidates can apply

Candidate should have good client servicing skills

Competencies/Skill sets for this job

Non Voice Servicing Client Servicing Customer Service

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